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General Public

Do you sell to the public?
No. We are a wholesale business only. As such we do not sell direct to the public.
I have an ABN. Can I buy from you?
No. We only sell to businesses within the curtain industry. We are more than happy to recommend retailers to you, however we cannot sell to you directly.
I have an Oslo curtain track and it's not working, what should I do?
We would recommend contacting the company that supplied the curtain tracks.
Do you supply and install?
As we are a wholesaler we do not supply and install tracks direct to the public.


Can I pick up?
Yes, customer pick up is available by appointment
Do you deliver?
Depending on the location, we will either deliver directly or through one of our external freight providers
Do you check measure?
No, as we are the manufacturer we do not go to site to measure.
Do you install?
No, we only supply parts or made to measure tracks only.
Our customer changed their mind and wants a different track/item, will you take it back?
Selecting the right track and ordering correctly is important. As tracks are made to measure we cannot resell a track, so we generally don’t offer an exchange service.
Do you sell motorised curtain tracks?
Yes, we sell Somfy, Oslo 81 & 84 and Acmeda motorised curtain tracks.
Do you sell pre-made tracks I can buy on the spot?
No, all out tracks are made to measure per order.
Can I buy components?
Yes, you can buy components to assemble tracks yourself.


Can I have a cash account?
Yes. A larger number of our customers prefer to have cash accounts. You will still need to follow our Terms and Conditions.
Can I have a credit account?
Credit application by application, subject to approval. Please email us for a credit application form.
Can I pay by credit card?
Yes, we accept all credit cards.


What are the measurements/ deductions for said track?
Please check out the Catalogue page and find the series you are looking for to download the product brochure with all the measurements for each track.
Our customer has a motorised track that isn't working, will you go out to service it?
We would recommend you going to site to troubleshoot first and if need be bringing the track back to our workshop for evaluation, where possible.
Do you bend tracks?
We have specialised equipment to bend most tracks, including both motorised and hand drawn tracks.
Do you do templates for bends?
No, we do not offer a template service.
Do you require a template to do a bend?
We require a template for radial bends (continuous curve). We only require a drawing for degree bends (e.g. 90° 45° right angle corner bends). All diagrams must be drawn in Plan View and specify back wall measurement or finished size and indicate the inside of the room.
Can I bend tracks on site?
We only sell a bender for the series 74/79 that can be bent on site. Our Series 59 track is able to be bent by hand but all other tracks need to be bent by us at our workshop.

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